Support Center
We're here to help you with any questions or issues you may have with Krundi App and our gaming platform.
Get in Touch
Email Support
For general inquiries and technical support, email us at:
We typically respond within 24 hours during business days.
Technical Support
For technical issues and platform problems:
Our technical team is available 24/7 for urgent issues.
Account Issues
For account-related problems and security concerns:
We prioritize account security and respond quickly to these inquiries.
Frequently Asked Questions
How do I reset my password?
To reset your password, click on the "Forgot Password" link on the login page. Enter your registered email address, and we'll send you a secure link to reset your password. If you don't receive the email, check your spam folder or contact our support team.
Why can't I access my account?
Account access issues can occur due to several reasons: incorrect login credentials, account suspension, or technical problems. Please verify your login information and contact our support team if the problem persists. We'll help you regain access to your account quickly.
How do I update my profile information?
You can update your profile information by logging into your account and navigating to the "Profile Settings" section. Make your changes and save them. Some changes may require verification before they take effect.
Is my personal information secure?
Yes, we use industry-standard encryption and secure data processing systems to protect your personal information. We never store your complete personal details on our servers, and all data is processed through trusted security protocols.
How do I report a bug or technical issue?
To report bugs or technical issues, please email our technical support team at [email protected] with a detailed description of the problem, including your device information, browser type, and steps to reproduce the issue. Screenshots or error messages are also helpful.
Response Times
General Support
Within 24 hours during business days
Technical Issues
Within 4 hours for urgent problems
Account Security
Within 2 hours for security-related issues
Additional Resources
Documentation
Comprehensive guides and tutorials for using Krundi App and platform features.
Community Forum
Connect with other users, share tips, and get help from the Krundi community.
Video Tutorials
Step-by-step video guides for common tasks and platform features.
System Status
Real-time updates on platform status and any ongoing maintenance or issues.
Emergency Support
For urgent security issues or account compromises, please contact us immediately:
Emergency: [email protected]
We monitor this email 24/7 for critical security issues and will respond within 1 hour.